YES! We will be restocking all of our models as needed! You can request to be notified by entering your email address and we’ll let you know when it’s back in stock.
YES! We will be restocking all of our models as needed! You can request to be notified by entering your email address and we’ll let you know when it’s back in stock.
Presently, our products are exclusively available only on the BunnyEyez.com website.
Not at this
time, but thank you for asking!
We are sisters Jenny Hutt & Stacy Fritz. We lost our mom Bunny Koppelman to pancreatic cancer in 2008. We miss her every day. We named Bunny Eyez after her. You can read more about our story here.
Our warehouse is located in Bethpage, NY. Most orders ship within 2 business days. This does not include weekends or national holidays.
Standard US delivery 3-7 business days via USPS. International shipping is typically longer. Please take into consideration that these are estimated ship times and there are many reasons that packages can be delayed which are out of our control.
We use USPS first class package for most shipping, unless you choose an expedited process. Expedited packages will ship UPS overnight, 2-day or 3-day – your choice!.
Items can take 2-3 days to be processed and shipped from our warehouse. Once your item has been shipped you will receive an email with your tracking number. If you do not receive an email, please contact us at Customer.Service@BunnyEyez.com and we’ll be happy to help.
You will be provided with a USPS or UPS tracking number once your package ships. Please visit the appropriate website and check the status of your delivery.
Shipping information can take 24-48 hours to be processed by either USPS or UPS. If tracking information is still unavailable after this period of time, please contact us at Customer.Service@BunnyEyez.com.
We ship all over the world, but only US customers get free shipping when they purchase two or more pair of readers.
All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country.
Bunny Eyez has no control over customs duties, import fees, and cannot predict their cost. Customs policies vary widely from country to country; you should contact your local customs office for further information. At times, custom policies may also delay the delivery of your package.
We do not have any control over how long a package will take to get through Customs, and cannot be responsible for any delays experienced. To provide safety and security for all online shoppers, international customers may be asked to fax a copy of their photo identification and both sides of their credit card before their order is processed.
We accept the following credit cards: Visa, MasterCard, American Express, JCB, Discover, Diners Club, and Disney Magic Kingdom cards. Just kidding, we don't accept Disney cards...but maybe we should? We'll have to see how this whole thing plays out.
Yes, you have 30 days from the date that you received your order to send products back to us for return. Visit here for the return process. After 30 days, the product is no longer eligible for return.
You may return them and then purchase the strength you need. Visit here for our return process.
If your item was damaged during shipping, we’ll exchange it. Email a photo of the damaged item to Customer.Service@BunnyEyez.com along with your order number and a customer service representative will be in touch.
Bunny Eyez covers the return shipping for any product that is damaged upon delivery to you.
We want to offer the same exceptional service to our international customers, so if you need to return or exchange and item, and you're within the 30-day window, please email customer.service@bunnyeyez.com. Please include your order number with your request.
You can contact us through our contact form found here; or by using one of the means below:
999 S. Oyster Bay Rd, Suite 310
Bethpage NY 11714
Customer Service:
Customer.Service@BunnyEyez.com