Standard US delivery 3-7 business days via USPS.
International shipping is typically longer.
Please take into consideration that these are estimated ship times and there are many reasons that packages can be delayed which are out of our control.
Items can take 2-3 days to be processed and shipped from our warehouse. Once your item has been shipped you will receive an email with your tracking number. If you do not receive an email, please contact us at firstname.lastname@example.org and we’ll be happy to help.
Shipping information can take 24-48 hours to be processed by either USPS or UPS. If tracking information is still unavailable after this period of time, please contact us at email@example.com.
All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country.
Bunny Eyez has no control over customs duties, import fees, and cannot predict their cost. Customs policies vary widely from country to country; you should contact your local customs office for further information. At times, custom policies may also delay the delivery of your package.
We do not have any control over how long a package will take to get through Customs, and cannot be responsible for any delays experienced. To provide safety and security for all online shoppers, international customers may be asked to fax a copy of their photo identification and both sides of their credit card before their order is processed.
Yes, you have 30 days from the date that you received your order to send products back to us for an exchange. Visit here for the exchange/return process. After 30 days, the product is no longer eligible for an exchange.
If your item was damaged during shipping, we’ll exchange it. Email a photo of the damaged item to firstname.lastname@example.org along with your order number and a customer service representative will be in touch.
We want to offer the same exceptional service to our Canadian customers, so if you need to return or exchange and item, and you're within the 30-day window, please email email@example.com. Please include your order number with your request.
We accept the following credit cards: Visa, MasterCard, American Express, JCB, Discover, Diners Club, and Disney Magic Kingdom cards. Just kidding, we don't accept Disney cards...but maybe we should? We'll have to see how this whole thing plays out.
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