We promise 100% satisfaction or your money back!
No questions. No hassle.
30-Day Money Back Guarantee
If you are not 100% satisfied with your purchase, follow the 3 steps below and return it for a full refund! Please return your purchase within 30 days and in original condition to receive a full refund.
Regular sale items are only eligible for exchange.
Closeouts are not available for return or exchange. (This includes items purchased at 50% off during clearance sales).
If you have a broken or defective item, please email us at Customer.Service@BunnyEyez.com within 30 days of purchase so we may arrange for a replacement..
Step 1: Email Us
Email us at Customer.Service@BunnyEyez.com , Subject line: RETURN
Please include the email address you used to check out, as well as your order number. Please include these in your email to us. You will receive a confirmation email from us within 24 hours that includes a return shipping label. If you are returning the item due to our error (wrong item shipped, item received was defective, or item was damaged during shipping), we cover the postage.
Step 2: Pack your return.
Use the original shipping box and packing materials that your item came in. They’re designed perfectly for safe shipping back to us!
*Please note – we do not recommend using padded envelopes to return your Bunny Eyez® readers.
Step 3: Ship the box back to us.
Print the shipping label and affix to the box - it comes pre-addressed with our warehouse address and the Return# on it.